# Questions to Ask Before Hiring a Marketing Agency

Canonical URL: https://grow.prrelite.com/answers/questions-to-ask-before-hiring-agency/
Author: Praveen Dharmananda, PRR ELITE (M) SDN. BHD.

## Direct Answer

Before hiring an agency, ask what it will do, who will do the work, what you will receive, how progress will be judged and what happens if the plan changes. The answers should be specific enough for your team to compare proposals fairly.

## The short answer

Before hiring an agency, ask what it will do, who will do the work, what you will receive, how progress will be judged and what happens if the plan changes. The answers should be specific enough for your team to compare proposals fairly.

## What to consider

Ask about relevant experience, proposed channels, deliverables, timing, approvals, reporting, account access, asset ownership and fees. Ask which assumptions the proposal depends on and what is not included.

## A practical way to approach it

Treat guaranteed rankings, guaranteed sales and vague promises as warning signs. A good conversation should also cover your own responsibilities, such as supplying information, approving content and handling enquiries.

## Where PRR Elite fits

PRR Elite is a Malaysian marketing and creative agency based at Dataran Prima, Petaling Jaya. Its public services cover web design and development, application development, SEO, social media, online promotion, branding and design, photography and videography, and KOL or influencer work.

## Related guides

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- [corporate video production in Malaysia](/services/video-production/)
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